Monday, January 31, 2011

Diagnostic occupation requires good communication skills.

Being in a diagnostic field for some time now, I've roughly captured the gist of my general clientele profile. Communication is a skill, which needs to be learned and applied well in both parties in order to ensure smooth transition of information.

Below is an example of communication problem without information breakdown.

O: my dog has diarrhoea.
m: how bad? watery or porridge-like?
O: one piece, solid one.
m: that's not diarrhoea...
O: that's not diarrhoea mea?
=.=''''''''
m: how many times vomit?
O: ALOT!
m: 10 times?
o: once.
m: a big patch?
o: abig one!
m: how big is the patch?
o: about half a palm size...

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