Many a times ppl do not understand the meaning of communication. Sometimes when questions and problems are posed, ppl are not looking for solutions. They are merely looking for some listening ears.
A conscience tat someone is being there soothes the aching soul. A pair of ever-ready-to-listen ears is wat is needed most sometimes. At times, they are the only thing needed in the conversation.
When ppl try to talk, don't interrupt their flow - no matter whether the solution suddenly zings into your left brain or whether the talker has said sth wrong... it's downright annoying to interrupt and interpret and justify and worse, solving. First listen, then observe the talker: is she asking for a solution? if you don't think so, don't suggest any.
Sometimes when she is annoyed with someone, whether she's right or wrong, it's always good to agree with her first. When she's calmed down a bit, able to smile a little - then only you discuss more into the topic with her.
Tats communication (and emotional outrage handling too). ;-)
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